Below is our basic services, if you don't see what you are looking for, please feel free to contact us with your specific question or problem you need solved.  The possibilities with computers are endless and so would this list be if we named off everything.  For your convenience, you can use our contact form to send us an email.  Service Charge: $45.00 /Hour (1 Hour Minimum, this applies to on-site & at RCCS location)  Other Fees: A $20.00 travel fee will be applied after 20 miles from RCCS' location.  RCCS limits travel to a 25 mile radius. Custom Computers: We enjoy spending the time with a client to explain the benefits of a custom built computer. Simply, they are built better and for multiple reasons. From the start, only "top" brands are selected to be assembled into a system. If you are interested in a customized computer for your needs. If would like to know more of how custom built computers differ from any other, we would be more than glad to fill you in on the details. All components come with at least a 1 year limited warranty or manufacturer's warranty, which ever is greater.  Repair/Upgrades: Maybe you need a full restoration of your system or a little upgrade, no matter the circumstance, RCCS is prepared to take on your challenge. We do stand by integrity, so if your computer is too old to repair or upgrade, or to costly to repair to it's current value, we will let you know upfront, before you spend a dime. Laptop Jack Repair: Accidents do happen with laptop jacks.  A child or pet may trip over the cord bringing your notebook crashing to the ground or maybe the jack came loose and is no longer getting power.  This eventually leads to your battery no longer charging and your system will not turn on.  Typically it takes about 3 hours to fix a bad connection and replace the the plug if necessary.  The turn around is typically less than 10 business days depending on the time to receive the components needed for your laptop.  This process is much more affordable than replacing the entire motherboard or buying a new laptop.  Unfortunately, not all power jacks can be repaired due to one of the following reasons:  short in the board, broken board, or melted board (damaged beyond repair.)  Repair options can be determined with a physical inspection of the unit.  Data Recovery: This happens to us all one point in time or another. "Backup, Backup, Backup!" We can't stress this enough. Well, if it does happen to you, and you are finding yourself unable to get into your operating system, what do you do? We can copy the data over for you to a new hard drive and get you back up and running in a reasonable time (each circumstance is variable). There does come a time though that a hard drive will mechanically fail. This is when the "other" professionals come into play. DriveSavers.com is an awesome life saver when you have your data you can no longer retrieve conventional ways. These are the pro's that RCCS will refer you to when conventional methods do not work. Just don't forget to mention the Reseller ID# DS16416 to receive your discount. Spyware & Virus Removal: They come most often when not thought of. Many times, a client will buy a new computer and forget about the virus scanner renewal. This can be a costly "oops." Never the less, whether the computer needs a complete reformat (reinstall everything) or just a good cleaning. RCCS will have you back up and running in a reasonable time. Networking: RCCS at the present time only sets up small business and home networking. Whether it be for business or playing PC/Console games at home, or sharing your Internet connection. We can help in getting you hooked up with the right hardware for your home or company. (Small Business Servers are included in this service) RCCS has always been prompt, efficient, helpful and very knowledgeable. RCCS has a great deal of patience for their customers. --- Teresa, Hagerstown, MD