What is an ATA or IDE Hard Drive

What is an ATA or IDE Hard Drive

This drive is more commonly called the IDE  (Intelligent Drive Electronics or Integrated Drive Electronics). This is by far at the moment the most commonly used type of hard drive out there.  primarily used in desktops.  This drive will soon become a thing of the past being replaced by its new cousin the SATA (Serial-Advanced Technology Attachment).  ATA is limited in a few areas.  The first is that it is limited to 133mbps (megabytes per second) data transfer rate.  Secondly, it has a very bulky 40 pin data cable versus the SATA 4 pin much smaller cable.  With that said ATA has all been called Parallel ATA for its size.  IDE connection types require a jumper to set the type of drive whether it is a master, slave, or cable select.  Below are some pictures of an IDE/ATA hard drive.

IDE Hard Driveide cableAs you can see in the images on this page, the cable is not exactly small, an ide cable measures about 2″ wide.  This can cause a air flow problem in a chassis.  Today’s computers need a lot of air flow to reduce heat traps, unless you have water cooled system  these ribbons restrict air flow.  IDE/ATA is an obsolete technology and has limited use in legacy application/computers.

What is a Hard Drive

What is a Hard Drive? | How Do Hard Drives Work?

Hard DriveA hard drive is a hardware device within a computer or external chassis that spins (a solid state drive does not spin, and is an altogether different technology) a magnetic disk that reads and writes information to and from it.  The illustration on this page show the internal parts of a hard drive.  This is a typical illustration, while most hard drives work identically, they may vary a bit in style and looks.

Hard drives are not typically accessed by the user physically and are normally internal to the computer case.  The only exception today, is that if one were to use an external hard drive to carry from place to place or for backup purposes.  External hard drives that are used for portable storage are usually in an enclosed casing.

In the illustration on this page, you will see that the four main parts of a hard drive are the disk platters, head arm, disk actuator, and the chassis.  Not much has changed in the thought of how a hard drive works from it’s early days of conception, albeit the size of the drive has been standardized to both desktop and mobile sizes.  The density of how much can be written on the platters have changed tremendously as well over time.  I personally remember a 1mb hard drive out of an old IBM word processor with a 8086 cpu.  It was state of the art back then.  As new technologies are explored, someday even this style will change as barriers of physical and mechanical impossibilities become possible.

What is not shown in the picture is the connectors and circuit board below.  Since the introduction of the SATA connector & power connector, the old school IDE & SCSI connection types have since faded into the past.  No doubt someday, even SATA will become obsolete.

Computer Beep Codes

Computer Beep Codes: What do They Mean?

speaker beepHave you ever noticed that when a computer is turned on there is a single quick beep before you see the screen load?  There is a reason for this other than knowing the computer is on.  It is to let you know that all the functions of the Power On Self Test passed or POST.  In the BIOS of the computer’s motherboard there are many different things that need to be recognized before the computer will will function as a whole such as the CPU, Hard Drive, Video Card, and more.  When a computer sounds off more than one beep or a series of long and short beeps, then that means there is something wrong with the hardware.  Below is a generic general translation of the beep codes.

No Beep:

  • There is likely a short circuit, no power, or possibly loose cards/peripherals.

One Beep:

  • All is well, nothing to worry about.

Two Beeps:

  • There is an error in the BIOS/CMOS.  This will depend on the error message on screen, as to what it is yelling at you for.

One Long Beep and One Short Beep:

  • There is a problem on the motherboard.  This can be related to blown or failing capacitors.

Two Short (Sometimes three Short):

  • Video Card:  If you card is on-board, you may need to replace the motherboard unless there is a slot for a card to be installed.  If you have a video card, try re-seating the card or cleaning out any dust around the slot before re-seating.  Otherwise, it just likely you have a failed/broken video card.

Three Long Beeps:

  • Keyboard Error:  Check for stuck keys, or altogether just replace the keyboard.

Repeated Long Beeps:

  • Memory Error:  Memory has died or is failing.  Replace with new memory.

Continuous H-Lo Beeps (Sounds Like a Siren):

  • Computer Processor Unit is over heating or heated.  Turn system off immediately.  Check thermal compound between CPU and heat-sink, apply new if needed.  Check the fan on the heat-sink to be sure it is spinning.  This can be done after the computer has cooled down for at least 30 minutes.  Briefly turn system on, and see if the fan is running and then turn it back off.

Remember, not all beeps are the same.  They can very from manufacturer to manufacturer.  Checking with your manufacturer’s motherboard manual may be a little more descriptive if the beep error code isn’t listed above.

Laser Printer Troubleshooting

Laser Printer Troubleshooting Worn Drum from Laser PrinterThe above is a close-up view of a worn toner drum from a laser printer.

A drum in a laser printer is a cylinder shaped metallic barrel that is part of the process by which the image is transferred to the paper passing by it.  Unfortunately these shiny barrels don’t last forever, as you can see in the picture above, there are fine vertical lines the whole way across the drum.  This drum wore naturally after about 50,000 prints from the printer it was pulled from.  All laser based printers have drums in them.  Some are separate from the toner cartridge, some are not.  This one was separate, from the toner cartridge.

Laser Printer Troubleshooting:  What does a worn drum do and what are the signs of it going bad?

•  Lines can form on the page, continuous or every time that part of the drum passes.

•  Toner may be speckling on the page.

•  Blurry, unclear, undefined, or missing images/text.

•  Blank spots on print.

Most new laser printers will tell you when the drum is due for replacement or if it is at the end of its life.  A drum’s life span depends on the type of printer model you have.  If it is a lower end (inexpensive) printer then it might get 10,000 pages before it needs replaced.  Otherwise you may get 50,000 pages or more with a higher end printer.  Drums usually cost more than the toner, but are not replaced as often.

Other recommendations:

•  When purchasing a new drum, make sure it is for that printer, compatibility is critical.

•  Read reviews and see what others are saying about the printer you have your eyes on.

• Buy the best you can afford.  It is much more affordable to purchase a printer that the drum is separate from the toner than  when the toner and drum are one unit.

•  All-in-One lasers are a great concept and very useful in both home and office.

Printer Errors

How to Solve Spooler Printer Errors

DCF 1.0

DCF 1.0

Many Windows users have been plagued with spooler problems. These particular issues normally make their presence known by informing you that the spooler subsystem application has encountered a problem and needs to close, or by making it appear as if you have no printers installed on your PC at all.

The best way to solve spooler problems is to perform a little troubleshooting. Better to thwart this error now before it cases more serious problems such as your system crashing or experiencing a bluescreen error.

Start Your Computer in Safe Mode

Safe Mode enables Windows to start and run in a mode that allows you to safely troubleshoot and resolve various issues. This should be the first step in clearing up your spooler error messages. To do this, follow the steps below:

1. Reboot your PC and press the F8 key.

2. When the Boot menu appears, select Safe Mode and then press Enter.

3. If the menu appears again and prompts you to select a particular Microsoft operating system, use the arrow keys to choose the appropriate version of Windows installed on your PC and press Enter.

Delete Spool Printer and Driver Files

Once in Safe Mode, you can try to fix your spooler problems by deleting the spooler printer and printer driver files. To do this, launch Windows Explorer and delete the files in the following two folders:

1. C:\WindowsSystem32SpoolPrinters

2. C:\WindowsSystem32SpoolDrivers32x86

Remove Registry Keys for Printer Drivers

If you are still experiencing spooler problems, you may attempt to resolve them by removing potentially troublesome printer driver entries in the Windows registry as they could be interfering with the operation of the printer you are attempting to use. These entries may have been installed by third-party printer setup utilities.

The best way to resolve this issue is to utilize a registry cleaning tool with ability to identify and fix insignificant entries and other problems that may be resulting in spooler errors messages.

Check to See if the Printer Spooler Service is Running

To find out if your spooler problems have been eliminated, follow the steps below:

1. Click Start, right-click the My Computer icon and then click Manage.

2. Expand Services and Applications and click Manage.

3. In the details pane, right-click the Print Spooler service and if you see that is not running, click Start.

4. Lastly, exit the panel, add a printer, and print a test page.

If you detached the printer cable during the troubleshooting process, reconnect the device to your computer and install the printer via the Add Printer Wizard. To install the printer you want to use, follow the steps below:

1. Click on Start and then click Printers and Faxes.

2. Next, click Add a printer to launch the Add Printer Wizard and follow the instructions.

If you can successfully print a test page then your spooler problems should be rectified and no longer interfere with your computing activities.

Author:  Author: Jules Peters of www.PCauthorities.com

 

Common Printer Problems with Inkjet and Laser Printers

Common Printer Problems

Almost every home that has a computer has a printer with it.  While these devices can print great photos of the grandchildren they can bring nightmares to the users experience.  In this article we will discuss some of the most common printer problems and hopefully give you some mental aspirin as to how to fix them.  If you see something that is not covered in this list, please feel free to contact us with your question or comment.

***  When performing any printer maintenance that requires you to access under its “hood” always power off the printer and unplug from the wall.  It is recommend if you have a laser printer to allow it to cool for a period of 30 minutes before accessing anything other than the toner cartridge inside the printer.  ***

Paper Jams:

•  In all printers are rubber rollers, be sure they are cleaned regularly.  Paper dust and other foreign particles collect on these rollers.  Rubbing Alcohol is a common household product that is safe to use on these rollers.  Also use compressed air to blow out any loose debris as well.

•  Moisture in paper is a killer for paper jams.  If you paper has any humidity in it, it is bound to cripple and jam up.

•  If the thickness of paper or stock is too much for your printer try using a thin paper.  Regular paper is normally 20 pounds versus card stock could be over 100 pounds.  The same applies for paper with less than 20 pounds thickness.  Thin paper will crumpled up too.

•  Check to see if the paper in the tray or hold is properly seated.  If you have too much paper in a tray it will jam.  Only put the maximum recommended amount of  paper in a tray that the printer can hold.  If you need more paper more often, you may want to consider buying a printer that can hold more then stressing out your current printer.

•  Sometimes sensors go bad inside of printers causing a misfeed.  You will need a printer repair technician to repair this if this is the problem.

Ink and Toner:

•  If ink is smudging across a page it may be that the ink heads are clogged or have collected dry ink and paper dust around the print heads.  Running the “clean heads” program in your printers software may help fix the problem or you can manually (carefully) clean the heads yourself using rubbing alcohol and a q-tip lightly.

•  If toner is dropping on the page randomly then the waste toner reservoir may be full.  Empty or replace this reservoir.  Some times the wire that transfers the image to the drum needs cleaned.  Normally a professional needs to perform this maintenance, however some newer laser printers come with a self cleaning function that allows the user to pull  a brush back and forth without opening the laser printers internal parts.  Reference your user manual to see if you have this device installed.

•  If your getting a solid line or repeated patterns down  or across a page it could be that your laser toner drum is bad or dirty.  Try doing the suggested cleaning as mention previously with the brush.  However, it could be that the glass panel that you are coping from could be dirty or the white backing (on the underside of the lid of the copier) could be dirty.  If you have a document feeder and you are only getting lines while using the document feeder, check the white roller for cleanliness.

Blank Pages:

•   When printing you are only getting blank pages, you need to first check and see if your toner or ink is out or low.  If your ink and toner levels are fine, then there may be a bigger problem.  Inkjets most common problem is a bad head (the seat where your cartridges sit).  Unless you have a real high dollar inkjet printer, it is more common to just purchase another printer than it is to buy a new printer head.  If you have a laser and your receiving blank pages, the more common issues are a bad drum or faulty wiring.  Have a professional inspect this for you.

Skipped Line on Print (InkJet):

•  Run the alignment program that came with your inkjet and clean the ink cartridges.

•  The print head could be going bad.

•  Bad Cartridges or running out of ink.

Not able to Print or Computer Doesn’t Detect Printer:

•  USB ports are notorious for loosing connections to printers.  Check your printers port settings under the printer properties menu.  Make sure your printer is set to the proper printer port.  If it is USB is should be set to something like Virtual USB Port……  USB ports do fail, more often with drivers (software).  Sometime simply reinstalling your USB drivers fixes the issue.  However, when reinstalling the drivers you may need to reconfigure the printers ports.

•  Restarting your computer is often a simple, but overlooked fix.

•  Unplugging, waiting 30 seconds, and replug your printers USB cable can also be a simple fix.

•  Check and be sure your printer’s power cable is plugged into the wall all the way and is attached firmly to the back of your computer.  Also check your USB cords that they are connected firmly to the back of the computer and the printer.

•  If your printer is attached wireless through a print server, router, or hub, be sure to reboot these devices first before attempting any of the above for the sake of a communication error between the computer and wireless devices.

Organizing a Small Office Computer Environment

Organizing a Small Office Computer Environment

If you are in the world of small business then you already know that one of the hardest things to accomplish is staying organized while doing business.  It doesn’t take long for things to clutter up and take over the office.  This remains true for computer equipment.  Not so long ago, a small business in the town of Mercersburg, Pa contacted Ryan’s CCS for some house cleaning in their computer department.  When we arrived there, this is what we found.

     Flannery6 Flannery5
In the image above you can see that the computers are located at the feet of where employees would be sitting, thus making good for being kicked and damaged.  The workstation to the far left is the point of sale (very important for a restaurant) system. In the above picture this is the result of a sloppy Point of Sale installation from another company.  The Cat-5 wires were ran up from under the floor, however with no consideration for trip hazards and the holes were so small that some of the wires were beginning to wear down to the wire.
Flannery3 To the left is a battery backup sitting on top of the P.O.S. System and barely sitting there also is the a router and a switch that controls the Internet and sales workstations throughout the restaurant.Anyway’s, we couldn’t believe the disaster that was awaiting this well established business, and knew that needed to do something right away.   What isn’t seen in these pictures as well is a inkjet printer and radio equipment is located behind the desk.  The solution Ryan’s Computer Consulting Services came up with was to simply leave only the monitors, keyboards, mice, and speakers at the desk, then move all other equipment onto a shelve across the room, out of the way and easily accessible.
Below is the end result of a long day rerunning wires and installing KVM (keyboard, video, monitor) cables.
Flannery2 As you can see on the left, this is the end result of re-routing wires under a very historic building.  We wall mounted anything that could such as the router and switch.  The printer is easily accessible and not in the way of travel or backing into it with a chair.  The radio system was also relocated (upper right shelf.)  The KVM switch the allows the user to use a single monitor and keyboard for the POS system and the company data system is attached to the shelf and no longer at risk of coming loose from accidental jars and kicks.
On the right, this is all all that is under the desk now.  Now, the computer users can stretch there legs out without worry of kicking a computer.  The battery backup here is to keep the monitors working in the event of a power outage.  All wires are zip tied and organized. Flannery9

Creating Home Network

How  To Setup a Home Network

home networkIf you have multiple computers in your home, setting up a wired or wireless network will prove very useful in your daily applications.  There are many advantages to having a home network, some of which have not been widely discovered yet, and some being used in may homes across the world already.  The scope of this article is to help you understand what you may need to setup a wireless or wired home network.  To learn how to do all this yourself, please purchase the “Wireless Home Networking for Dummies” and/or “Home Networking for Dummies” books on our How to Books page.

To start off, a network is simply a technical term for having more than one device (or computer) connected to each other by means of a wire, air waves, or in the future some other form of communication.  Since you reading  this article you are on a network called the Internet.  The Internet is a huge structure of computers interlinked to one another, hence the words World Wide Web.  On a smaller scale, you may have a desktop computer and a laptop computer in your home.  They are two separate computers, but you desire to share the Internet, files, printer, and devices.

Advantages of a Home Network:

•  Sharing files between computers

•  Sharing a printer connected to another computer or another device

•  Sharing a single Internet connection

•  Playing video games

• Home Server:  Allows for all data to stored and centrally accessed from any computer on the network.  Some examples of this concept would include a central music/picture/movie collection to provide playback to computer  or home entertainment center.  This is more advanced feature of home networking, and is not covered in this article, however if your are interested please give us a call.

Home networking isn’t complicated on the surface as far as the hardware needed goes.  The setup of these devices can prove challenging depending on your setup.  In this example we are going to assume that you have a desktop computer, a laptop computer, and a printer.  We know that there could be many other devices that could be in the mix, we just want to get your brain rolling with ideas by showing you some simple applications.  This network assumption is also under the thought that you want to share your Internet connection from your DSL or Cable modem to multiple computers.

Hardware needed:

•  Router (wired or wireless)

•  Ethernet (Network Interface Cards) or Wireless Adapters for both desktop and laptop

•  Optional Wireless Print Server for sharing printer (or you can share it out through a desktop computer)

•  Cat-5e or Cat-6 Ethernet Cable (for wired networks)

Let’s define what these parts do.  A router is a device that first receives your Internet single from your modem and then splits it out to the connected computers.  It also can serve as a firewall to help protect against outside hackers.  Anybody from the old school can think of it as a fancy cable splitter to some effect.  Like a cable splitter that takes the cable signal and splits it out to multiple T.V.’s, a router does something similar for computers.  Routers come in two flavors, wired and wireless.  If you go with wireless, be sure to educate yourself on how to secure your wireless broadcasting, so you are not handing your Internet or data out to the world around your neighborhood.  Ethernet cable is the lines that run from your computer to the back of the router, if your wireless, air waves are your data transport.  The most common cabling for wired networks is CAT-5e type cabling.  CAT-6 is faster, but fragile and less forgiving with bends and turns.  Last but not least is the print server option.  This device is used more commonly in a wireless scenario, but does a have wired counterpart.  It will allow to have computers print to a printer without the printer being dependant on a connection to a computer.

Option A:  Wired

   1. Desktop and Laptop are connected with wires to the router

   2. Desktop is sharing printer so that the laptop user can print to the printer as long as the desktop

       computer is on.  A wired print server can be used in lieu of dedicating a computer for sharing.

       This method will require a wire to be ran to the location of the printer and a connection from the

       printer to the print server.

   3. Both Computers share data, print, and have Internet access.

   4. Pro’s:  Radio Interference is minimum.  Con’s:  Laptop is restricted to wire, printer is confined to

       desktop computer area.

Option B:  Wireless

   1. Desktop and Laptop have wireless capable cards installed connecting to Wireless Router

   2. Printer is being shared from Desktop like in Option A or is connected to a print server device to

        independent of desktop computer.

   3. Both computers can share data, print, and have Internet Access without the hassle of wires.

   4. Pro’s:  No wire restrictions, Laptop is very portable around the home, Printer can be set anywhere

       Con’s:  Radio inference can happen, walls and obstructions may cause lag with file transfers and

       Internet connectivity.

Conclusion:

Wireless connectivity is certainly the best way to go if you have a laptop and a desktop at home.  Most of the time interference is minimum.  However, if you use your laptop like another desktop not moving it from one place to another in your home, wired may be the more affordable option.  You can always upgrade down the road.  Keep in mind that there are many other configurations for networks.  They all vary per application and needs.  If you have any questions or would like us to install a home network in at your residence, please give us a call.

Creating Website Tips

Designing and Creating a New Webpage (Website)   

websiteIf like many millions of people, you are thinking about designing a web site, however don’t have a clue where to begin.  This article will help you get on your way to success.  Web sites are created for many reasons.  Some reasons are personal and others are enterprise corporate.  Never the less, getting started isn’t difficult and designing web pages is easier than ever before.  So let’s begin.

•  First decide what your website is going to be about and what it will offer to its viewers.  You will need content (unique content), pictures, and maybe even video or audio.  Think of creative titles and subjects that you haven’t seen on the net yet.  Don’t forget most importantly what you will call your site (domain name) like “www.yourwebsitename.com.” No, you don’t have to have your web page perfectly designed be actually designing.  More ideas will come to you later.

•  Scribble your ideas down on paper, think about what you site might look like.  Sometimes seeing what others are doing that is already effective is a great place to start with design, while others simply like be completely original.  The best advice I can give is stay up with the times with a professional looking website, and not something that looks like it belongs back in 1995 when the graphic web began.

•  You will need something to design your site with.  If you go with a web host provider, then almost always (at least any good host) will have a full set of online tools and templates to get you started on your design.   Otherwise, there are many other design software out there such as Dreamweaver, WordPress, & Webplus.

•  Now, that you have your ideas down, and some content to start your first pages, you need a place or home for your new site.  There are two things you will need:  A domain and hosting.  The domain name is the “www.xyz.com” and hosting is where all the images, files, and content stay.  RCCS recommends ixwebhosting.com for the beginner or novice.  They provide many tools for the taking (free) and lots of options to grow on as your site grows.

•  After you get your site up and running, be sure to research SEO (Search Engine Optimization) tips and how to information.  It takes time and effort to get onto the search engines, you definitely want to learn how to satisfy their needs and human search results.

So you are ready to hit the world wide web with your new website concept?  From here you should head on over to ixwebhosting.com and check out their packages.  Domains are cheap and hosting is very (cheap) reasonable.  We hope and wish you the best of success whether it for business or personal.

Email Delivery Failure Spoofing Errors

Delivery Failure with E-mail Coming Out of Nowhere? E-Mail Spoofing  

delivery failureAs if spamming isn’t enough to be annoyed at, e-mail spoofing is a hot tactic these days.  This article will explain a little of how a spammer uses your e-mail address to send other spam and why you end up with a ton of delivery failure notices in your inbox.

The most common kind of spoofing is when a computer has been infected with a virus and randomly sends out spam while the user is away from the computer (idle time).  Most of the time this happens to computers that do not have the latest updates to the operating system and/or protection utilities (anti-virus, anti-spyware, etc.)   So, why is it you are getting the delivery failure notices?  Simple really,  your e-mail address is in some-body’s address book and the spammer choose to pick on your e-mail address send as many e-mails as possible under your name before it is flagged as spam or black listed.  So what can you do to stop it?  You can’t, but you can protect yourself and prevent it from ever happening on your computer….to bad for the computer sending it though.

•  Never open an attachment that you do not know who it is from or it seems odd and unlikely to have come from that person.

•  Put attachments into a special folder and have your anti-virus (up-to-date) scan it before opening.

•  Most virus’ spread themselves from an address book, so you are more likely to receive a virus from somebody you know, than somebody you don’t.  If you find that somebody you know has sent you a virus, be kind and let them know they are spreading virus’ and need to get their system disinfected.