What Is a Battery Backup and Why Do I Need One?

What is a battery backup and why do I need one? A battery backup or also known as an uninterruptible power supply is must have for many electronic device needs. The basic function of a UPS is to prevent power loss to a device(s) when power is lost, interrupted, or otherwise fluctuates. This includes surges, brownouts, voltage irregularities as well with the above mentioned.

Power

The most common use for a personal battery backup is to prevent power loss to computer and it’s peripherals. Keeping your pc or devices from abruptly powering off prevents data loss and software corruption too. Keep in mind battery backups are not a one size fits all, but in this article we will discuss the basic level of understanding so you can choose which UPS is best suited for your needs.

Questions that need to be answered first:

  1. Is this for a Home, Home Office, maybe a small business?
  2. Is this for a enterprise class environment, such as a server or network room?
  3. How many devices will be needing continued power, and for how long?
  4. Do you know the maximum wattage that will be required at the moment of need? This is very important!
  5. Are you plugging into a standard 120v outlet? (Common for most consumer computer electronics, however server and network rooms may run on higher voltage.)
  6. Does your power needs require true sine wave output or is simulated ok? This is best determined by checking the specification of the power supply in the computer/device. Most desktop/laptop computers operate fine with simulated, however some upper line power supplies, typically found in custom computers may not like simulated, thus will auto turn off computer when power goes out thinking it is protecting the computer from a surge due to the sinewave input not being truly from an alternating current source. Best is refer to manufacturer user manual or contact manufacturer of the powers supply or pc.

The above questions will resolve to what VA rating (volt-ampere) to look for in the battery backup. For many typical desktops the average is between 550va to 850va. The average run times when power is out will result between 3 minutes and 15 minutes on a full load varying per the unit’s rating. If you want a longer run time between outages, then get a unit with a very high rating that greatly exceeds your need. An example of this would be if your wattage requirements is only 300watts, then getting a 1500va rated unit may last you upward of 20 to 30 minutes on a load.

Some further suggestions and recommendations:

Most of the time, the battery backup will serve as a prevention versus keeping things up for long periods of time. So, with that said, over kill can be costly versus only buying what you need.

Stick to major brands such as APC, Tripp Lite, Cyber Power to name a few. Cheaper off brands may save a few dollars, however product support and dependability may be the trade off. Next, be sure the batteries are replaceable. Batteries are cheaper than replacing the whole unit when the batteries do die, which they will.

Inexpensive Ways to Speed Up Your Computer: Memory and SSD

Slow Speed PC

There are practical inexpensive ways to speed up your computer. When computers are averaging $500-$1,200.00 depending on makes and models, it’s sometimes difficult to want to part with the device. Is there anything that can be done to give some more time and use? Truth is, it can be done! In this article we will be discussing the basics of upgrading a computer, be it a desktop, laptop, or maybe an all in one.

Speed Up: Upgrade System Memory

The first area to check to speed up your computer is the system memory. Memory is the multi-task area of the computer. In the human sense, if a person were to be low on memory, one may feel overwhelmed and turn in for the day. Computers are not that much different.

So, let’s say your system is using Windows 10, and it takes a while to load programs together or may take longer to close out and re-open. This could be a low memory issue. Windows today seems to function best with 8gb memory or better. If your system is lower than 8gb, this will put you on the path to speeding things up greatly along with multi-tasking. Check with your system manufacturer specifications first to match the speeds of your memory. An example of memory speed would be seen as DDR4-21300 or DDR4-2666.

If you have a laptop, the memory type is likely to be the SO-DIMM style or respectively a desktop memory style is U-DIMM. Pay attention to the labeling too such as DDR4L or DDR4. This is the difference of lower voltage or higher voltage. Some motherboards can take both. However if it is only rated for the lower, the higher memory may not function or function limited. Strongly suggest buying matching memory to replace what you have already for compatibility reasons.

Speed Up: Upgrade System Hard Drive to Solid State Drive

Next upgrade to speed up a computer is the system storage device. Hands down, I recommend a solid state drive, SSD. These drives often have 300% or greater speed in data transfer over their mechanical brothers. SSD’s do tend to cost a little more, but the power they give out in terms of performance boost is well worth the dollars spent. There are two major forms of SSD’s, M.2 and SATA. M.2 is more of a chip in appearance and the other is classic 2.5″ laptop style drive. Both perform well. M.2 is great for space and small foot print, while the 2.5″ is great for upgrading in a computer that may not have a M.2 slot. Again, check with your system manufacturer specifications to see which may be a good fit for you.

Another rule is to stay with SSD’s that have 3D NAND technology or better. This equates to better performance and longevity. The size of the storage is user preference. If you do not store a lot of data, then a 256gb is good choice. However maybe you need a 2tb for storing more data.

These two upgrades will greatly enhance the performance of any computer. While there are other components to consider such as the CPU and GPU, memory and hard drive/SSD is the most common. If you’re uncertain of how to migrate your data or install memory, Ryan’s CCS does provide these services to our local area of travel, please use our contact page.

Computer Beep Codes

Computer Beep Codes: What do They Mean?

speaker beepHave you ever noticed that when a computer is turned on there is a single quick beep before you see the screen load?  There is a reason for this other than knowing the computer is on.  It is to let you know that all the functions of the Power On Self Test passed or POST.  In the BIOS of the computer’s motherboard there are many different things that need to be recognized before the computer will will function as a whole such as the CPU, Hard Drive, Video Card, and more.  When a computer sounds off more than one beep or a series of long and short beeps, then that means there is something wrong with the hardware.  Below is a generic general translation of the beep codes.

No Beep:

  • There is likely a short circuit, no power, or possibly loose cards/peripherals.

One Beep:

  • All is well, nothing to worry about.

Two Beeps:

  • There is an error in the BIOS/CMOS.  This will depend on the error message on screen, as to what it is yelling at you for.

One Long Beep and One Short Beep:

  • There is a problem on the motherboard.  This can be related to blown or failing capacitors.

Two Short (Sometimes three Short):

  • Video Card:  If you card is on-board, you may need to replace the motherboard unless there is a slot for a card to be installed.  If you have a video card, try re-seating the card or cleaning out any dust around the slot before re-seating.  Otherwise, it just likely you have a failed/broken video card.

Three Long Beeps:

  • Keyboard Error:  Check for stuck keys, or altogether just replace the keyboard.

Repeated Long Beeps:

  • Memory Error:  Memory has died or is failing.  Replace with new memory.

Continuous H-Lo Beeps (Sounds Like a Siren):

  • Computer Processor Unit is over heating or heated.  Turn system off immediately.  Check thermal compound between CPU and heat-sink, apply new if needed.  Check the fan on the heat-sink to be sure it is spinning.  This can be done after the computer has cooled down for at least 30 minutes.  Briefly turn system on, and see if the fan is running and then turn it back off.

Remember, not all beeps are the same.  They can very from manufacturer to manufacturer.  Checking with your manufacturer’s motherboard manual may be a little more descriptive if the beep error code isn’t listed above.

PC Email Errors

PC Email Errors

In this article, we will discuss the following topics:

•  The name and purpose of three common file types associated with e-mail client programs,     such as Microsoft Outlook.

•  Steps to resolve common file type errors.

Common e-mail file types

.nk2 file extension and its purpose

An .nk2 file is commonly referred to as Outlook’s AutoComplete file. Outlook is a popular e-mail program from Microsoft. The .nk2 file format was first introduced with Outlook 2002 and since then has become an important component of the Outlook application.

The .nk2 file is used by Outlook to store details about the e-mail addresses to which you have sent e-mails. Outlook’s AutoComplete feature works in conjunction with the .nk2 file to help a user when he/she types an e-mail address or recipient’s name in the To, Cc, or Bcc field. For instance, when you type a letter, say ‘a’ in the To field, the AutoComplete feature refers the information stored in the .nk2 file and displays all the e-mail addresses starting with the letter ‘a’ to which you have previously sent an e-mail.

.idx file extension and its purpose

.idx files are index files that are used by various applications, including Microsoft Outlook Express. The .idx files store an index of mail messages and are used when you import old Outlook Express mailbox into Outlook Express version 5 or later.

.nick file extension and its purpose

A .nick file is commonly referred to as an Outlook 2000 Nickname file and these files allow you to designate a string of characters as a nickname of an e-mail address.

Resolve file type errors

In case you receive an error, such as ‘Windows cannot open the file’ when you try to open a file, then either the program required to open the file is not present on your system or the file in question is corrupt.

To fix the issue, you need to identify the program with which the file opens and install it on your computer. If the error persists or you already had the required program, then we recommend you use a reliable file extension repair program to help you open the desired file.

In case the file type error occurred while opening an application then plausible causes include: a poorly installed application, malware infection or registry errors. To fix the error in such cases, perform the following steps:

Step #1 – Uninstall and re-install the program with which you are receiving the error

Using the built-in Add or Remove programs utility, uninstall the application that is generating the error and reinstall it. If the error persists, move to the next step.

Step #2 – Perform a malware scan

Update your security software with the latest malware definitions and security updates and run a malware scan on your entire computer. To ensure all residing threats are aptly removed, you may run the malware scan twice.

Step #3 – Perform a registry scan

Using a professional registry cleaning software, perform a registry scan to fix registry errors and restore the integrity of the data stored in your registry.

Common File Extension Errors

Common File Extension Errors And How To Resolve Them

Is your computer screen flooded with a myriad of file error messages?

Are you unable to open a particular file on your computer?

Are you unable to launch an application because one or more application files are either missing or corrupt?

If you answered YES to any or all of the above questions, then what you require is not a computer expert’s help but the simple steps provided in this article to get rid of your computer woes.

Errors related to different types of file extensions such as the .pgm file extension, .asp file extension, and the .ex_file extension can cause great discomfort by preventing you from opening/editing/saving/converting an important file. Further, file extension errors may prevent you from launching the software to which the faulty file is a part of. The comfort comes from the fact that file extension errors can by easily resolved.

The purpose of this tutorial is to equip the average Windows user with the means to tackle irritating file extension errors on their own.

Perform the following 3 steps to troubleshoot file extension errors:

•  Use a file extension repair software – If you are unable to open a particular file then it is recommended that you seek the services of a reliable file extension repair tool. These tools are quite easy to use and facilitate easy opening of various file types by fixing the file ‘openers’ on your Windows computer.

 Run a malware scan – If the file extension error is of a serious nature, for instance if the error message hints that one or more files are corrupt or damaged, then it will be prudent to run a thorough malware scan.

Malware programs are notorious for corrupting and deleting essential files and causing various errors, including file extension errors. The remedy in such a case is simple. Restart Windows in Safe Mode and perform a thorough malware scan. The steps illustrated below show you how to restart Windows in Safe Mode.

1. Quit all the running programs and restart your computer.

2. As Window reloads, press and hold the F8 key.

3. Select the Safe Mode option in the Windows Advanced Options Menu, using the arrow keys and press Enter.

After you have quarantined or deleted all reported threats, do not make the mistake of lowering your guard. In the future, prevent re-infection by regularly updating your security tool and scheduling regular malware scans.

Clean your registry – Although this point is mentioned last, do not let that dilute the importance of a clean registry.

Did you know that the majority of file errors occur due to incorrect file associations?  Yes, that is right. And errors in the registry are the biggest cause of incorrect file associations on Windows computers.

The solution is fairly straightforward – use a reliable registry cleaning tool to clean your registry. You will be pleasantly surprised to find out how easy it is to clean your Window registry and perform other registry maintenance tasks with the help of a good registry cleaning tool.  All you need to do is click your mouse a few times. The benefits of a clean registry are aplenty – the most noticeable benefits include faster computer speed and the disappearance of errors, such as file extension errors.

Perform the above 3 simple steps to get rid of file extension errors for good and enhance your computing experience.

Creating and Burning DVD or CD

Creating DVD or CD’s with Ease Using Nero

There was a day when creating a data disc was a daunting task, but now things are so much different with technology becoming more and more friendlier to use. Now,  there are so many reasons why one may want to create customized media.  Here are a few just to name off:

•  Custom Music Mixes

•  Picture Albums: Weddings, Parties, Memories, Etc.

•  Data Backup

•  Presentation (Business, and maybe even with a LightScribe Label.)

•  Home-Made Movies and Editing

So with that said, you can see that there are many uses for burning discs, but the question that always is asked is how, and how hard is it to learn?  To answer this, you really simply need to have simple software.  Back in the earlier days of burning discs, things were difficult to keep compatible with players and even sometimes other computers, but today things are much different.

Enter Nero, Nero is a very user friendly and robust burning authority program.  I have personally been using it since 2001 and have loved all the upgrades along the way.  Today, Nero has so many functions, truthfully I don’t even use all them, but it is nice to have if I would ever need to.  If you are looking for an all in one stop, that will not rob the bank, but give you the tools you need to get the job done.

Nero Highlights:

•  Faster One-click Rip, and Copy functions

•  Backup data to CD, DVD, and Blu-ray Disc

•  Organize and edit your photo library, then add music to create amazing slide shows.

•  Burn video DVDs with HD quality.

•  Enjoy Live and recorded TV

•  Remove commercials from recorded TV broadcasts with one click

•  Share video or music to YouTube™, MySpace® and My Nero, or enjoy on your iPod® or other portable device

•  Play AVCD and other HD format support (Blu-ray), plus stream to Xbox & Playstation.

Computer Fans and Cooling Importance

Computer Fans and Their Importance: Cooling a Computer

computer fansProbably the most overlooked component inside of any computer (laptops and desktops alike) are the fans.  These devices are very inexpensive, however if they fail can lead to a very expensive repair.  In this article we will cover what computer fans are, their function, and some general maintenance that should be done.

Purpose of a Fan:

The primary purpose of a computer fan is to keep a computer cool.  CPU’s and other chips inside the computer can become very hot, in fact hot enough to fry an egg or even hotter.  So keeping the air flowing is critical, unless the system uses a liquid based cooling system (we will not be discussing liquid cooling in this article.)

Types of Fans:

•  Power Supply:  Most PSU’s (Power Supply Unit) come with one 90mm or 120mm internal fan, however some power supplies (recommend) have two, one intake and one out-take.  It is very important to keep a power supply cool as it will prolong the life of the power supply.  A power supply that needs this type of cooling that does not have an operating fan can reduce it’s life significantly, because it will only be a matter of time before things get too hot inside that little box for components to melt or even explode due to heat.

•  CPU (Central Processing Unit):  It is very critical to have a well working and operating fan on this component.  Most modern CPU’s range from 35 degrees Celsius to 75 degrees Celsius (or 95F to 167F.)  So, keeping the heat moving off the heat sink is essential.  Never let a CPU go without an operating fan that a heat sink requires.  Most CPU thresholds are 80 degrees Celsius before physical failure begins, which can further damage a motherboard and connected components.

•  Chipset:  Some motherboard chipsets come with fans and others have passive heat-pipes.  I prefer the passive heat-pipes over fans, however don’t be fooled by the importance of these tiny little fans.  When they fail, the most common problem that arrives is system halt blue screens or also known as the blue screen of death (BSOD).  The system chipset needs to stay cool just as much as the CPU does, period.

•  GPU (Graphic Processing Unit):  These fans can be found on the medium to upper end video cards.  Much like the CPU Fan, all the above applies.  If you want to keep your games running smooth without artifacts and other anomalies, then keep your video card chilled as much as possible.

•  Case (chassis) Fans:  Not all system setups need or come with case fans, but I would never recommend it.  Relying on your systems power supply to cool the inside temperature of the case is not going to work effectively. Case fans can come in all different sizes varying on the style of case.  Having a minimum intake and out-take fan in place will make a big difference in your setup as long as the room temperature is less then the temperature inside the computer.

•  There are other supplemental fans that can be installed such as hard drive, CD style (front of case), and PCI slot (great for helping CPU’s and video cards.  These fans are typically more optional and not mandatory than the above fans, but will add some degrees in differences.  Every degree counts inside of a computer.

Because of dust, animal hair, cigarette smoke, factory air, etc. fans aren’t entirely maintenance free.  Depending on the environment, will depend on how often you clean the fans and alike components.  Be sure to stop by our “How to Keep a Computer or Laptop Dust Freepage for preventative maintenance and cleaning tips.  Fans are typically rated between 50,000 to 80,000 hours (that’s between 5 1/2 years to 9 years of continuous use.)  While this number almost rarely is achieved because of environmental variables such as the above, it isn’t too far off if they are well maintained.  Unfortunately fans will fail before their time.

Replacement:

When replacing fans, be sure to replace with a good brand and a quite one.  We recommend Vantech Stealth Series fans.  They are very quite and run up-to 3,000 rpm’s.  They don’t sound like jets taking off in other words.  However when you need more air flow, you will have to sacrifice some noise.  Gaming rigs need this kind of air, so noise reduction will become a challenge with fans in the mix, unless you go with liquid based cooling.  Don’t forget if you are adding more fans than your system originally had, be sure your power supply has enough output to supply for the additions.

Cleaning LCD & LED Screens

Cleaning Screens: Right & Wrong Ways, LCD & LED

You may not be aware that there is a right and wrong way to clean a LCD screen, but there is.  There a few common mistakes that users make when they clean their LCD screens.  Below is a list, and the following is why.

•  Using Water

•  Using a normal towel, rag, or paper towel

•  Pressing hard on the screen’s surface

•  Using a window cleaner (such as Windex)

LCD screens are sensitive to all the above.  Non of them should be used for the following reasons:

•  Water:  Being that most of the country (USA) used well water, we all understand and know that there are many potential natural impurities in the water like iron, calcium, lime, etc.  So, using this on a scratch sensitive screen would be a really bad idea.

•  Towels (including paper) and rags:  Can be abrasive, as the same with water, it can leave scratches.

•  Pressing hard on the surface:  LCD’s are liquid, and if the liquid is dispersed too much, it will permanently damage the screen.

•   Window Cleaner:  Is meant for glass, not an LCD screen.  It is possible to bring more harm to the screen by creating a permanent haze over the screen using window cleaner.  While this may not happen to all LCD screens it can happen to some.

The right way to go about cleaning a LCD screen is to use a commercially (specifically made) product for LCD care using a lint free cloth in a gentle circular pattern while the screen is off.  The screen can be on while cleaning, it just makes it a bit more difficult to see what it is that your trying to clean off.

LCD Cleaners are safe, scratch-free cleaning for virtually all LCD displays. Because LCD surfaces are especially susceptible to scratches, you need a top-quality cleaner that won’t damage your screen.  Television sets, laptops and PCs demand special attention that only a quality cleaner can provide, and safely.

How Cigarette Smoke Damages a Computer

How Cigarette Smoke Damages a Computer

no smokingFor all the smokers out their that think smoking in front of the computer is okay, this webpage is for you.  I personally do not smoke, however have seen many times over how this habit brings a computer to an early grave.  Below, I will be focusing in on the heat sink of the computer.  A heatsink and the fan that sits on top of it has one primary duty.  That is to keep the central processing unit cool (CPU.)  If the CPU overheats or runs hot it can burn out or destroy a motherboard.  In the case below, it assisted the motherboard to an early death along with itself.  The images below are fairly large for dial-up users, so please be patient.

Heatsink_smoke_fan

The picture above is a aerial view of a 3 year old computer system.  What you are supposed to see is a heat sink below the fan that is similar to the aluminum grill to the right.  What most people don’t realize with cigarette smoke is that it is very moist in nature.  Along with this it collects any air born particles as well with the chemicals inside the cigarette.  Mixed with the hot air and heat from electronics, it will become like glue to what it sticks to as you can see in the image above.

Heatsink_smoke_fanless

Above is a picture of the heatsink without the fan.  Disgusted yet?  You should be!  As you can see, the smoke has created a thick (sticky) blanket of soot over the grills.  This causes a choking effect on the CPU’s ability to ventilate.  As the heat rises to the top of the heatsink, the fan will not be able to properly disperse of the heat.  Thus, causing the heatsink to return the heat to the CPU.  This cooling method is like that of a car without the water coolant.  Try running your car without the fan behind the radiator.  It will not be long before it over heats and causes a lot of damage.

In the image below on the side shot of the heat sink you will see that the build up is about 1/4″ think in some areas.  Though this doesn’t sound like a lot, it is to a computer.

Heatsink_smoke_side

So, what do you do if you smoke?

Don’t smoke around or near the system.  Keep the system in an area that is a smoke free environment if at all possible.  Below are some other contributing factors to particle buildup in a computer.

     •  Pet hair

     •  Industrial (factory) airborne particles

     •  Living in the city beside busy roads

     •  Living in the country with dusty fields

     •  High humidity in combination with any of the above.

     •  Baby Powders (or the like)

What should be done if any of these cannot be avoided?

If you are in an environment that none of this can be avoided, or the damage has already occurred, then it is best to have your computer cleaned on the inside.  I have seen this done as often as once a month to every 6 months.  Every circumstance varies, so it will depend on your situation as to how often a system should be cleaned out.  If you are not comfortable with cleaning the components of your system, call a local technician like us (RCCS) to do the job for you.  They shouldn’t charge any more than a service charge (hourly rate) or maybe a flat fee.

 

How to Keep Computer Dust Free

How to Keep a Computer or Laptop Dust Free?

Dusty RoadKeeping a computer or laptop dust free is as much of a challenge as keeping weeds out of the garden.  While this may sound next to impossible, there are some basic preventive measures  the user can take to help keep the inside of a computer free of dust or at least keep it to a minimum.  First let’s see what bad things dust does to a computer.

•  Clogs vents (fans, heat sinks, power supplies, etc.) which leads to over heating and eventually hardware failures.

•  Dust can hold moisture, moisture can cause short circuits, which means you can say goodbye to the computer eventually.

•  Laptops often overheat due to dust clogged in it’s CPU heat sink.

Where Does Dust or Foreign Objects Come From That Get Into a Computer?

•  Plants

•  Animal’s hair and dander

•  Cigarette or Cigar  Smoke

•  Road Dust (Often from city traffic or if in the country, likely from farm fields)

•  Sand (desert conditions)

•  Factory by products such as metal shavings, wood particles, etc.

•  Grease (just don’t have your computer in your family kitchen, period)

video capacitor blown

Example of what can happen to computer components as seen to the right is when vents get clogged, electronics will begin to overheat.  A component can only take so much heat, so eventually something will have to give.  Many times what gives will be capacitors.  In the case of the picture to the right, this is a video card that overheated and capacitors began to pop. When they pop, they sound like .22 cal bullets being fired.  This particular video card overheated due to common household dust being collected in its vents over a 2 year period. While it was a simple thing to replace the card, the electronic explosions can  potentially cause data lose and of course loss in productivity when you can not use the computer until it is fixed.  Problems such as this can intermittently work will having the blown capacitors for a little while, but eventually will lead to blue screens, boot failures, then eventually the system will not power on.

How do I keep my computer clean?  There are a few preventive measures you can do before you dust out your system.  RCCS has been to many different places with different environments.  Some places are oddly clean to where the 5 year old computer that has never been opened and is completely clean to the opposite extreme where we thought we were going to be attacked by the particles.

Preventative Measures:

  • Don’t expose your system to harsh environments like in the above list.
  • Don’t smoke at or around the computer.  Smoking is the worst for killing a computer prematurely.
  • Keep the computer off the floor and preferably away from carpet or dust collecting areas.
  • Keep the computer away from forced air heating or air conditioning.
  • Install an air filter into or around the computer. Alternative a computer could be installed into a controlled environment (clean room, very expensive.)
  • Keep animals away (Typically next to impossible with cats and dogs.)
  • Easy way out:  Air Purifier!

How often a computer is to be cleaned depends on your situation and environment.  Some computers due to their harsh environments may need cleaned out weekly where others are every 6 months to a year.  It really depends on your environment.  A rule of thumb is if you see dust mounding around your exterior vents, power supply, and/or connections, then it is probably time to clean up the inside.

When cleaning out a computer it is best to use compress air to blow out the loose dust.  Do this with the computer unplugged and powered off for at least 30 minutes.  If the compressed air would to happen to blast freeze condensed air onto a hot chip it will crack it and destroy the electronics.  Laptops must be cleaned from inside out as well.  Do not think that blowing air into any computer will help, because it will not.  It will only cause more room for new dust to build up.  If you are not comfortable with cleaning the inside of your computer, then have a professional come and help you.  Other forms of foreign substances such as cigarette smoke is very sticky and can not be just blown off.  This will need to be removed with isopropyl rubbing alcohol by a technician unless you have been trained in doing so.  Computer and electronics are sensitive to static electricity, so be sure you are grounded anytime you are going to be coming into contact with the insides of a computer.